Privacy Policy
We collect only the information needed to process your order and operate our business: name, email, mobile number (if you opt in to text messages), shipping address, account credentials, and order history.
How we use it
To verify eligibility, fulfill and support orders, send transactional and (with consent) marketing email, and meet legal and payment-processing requirements. We do not sell your personal information.
Marketing email is opt-in. Every message includes a one-click unsubscribe. Your list data is stored on infrastructure we control.
Text messages (SMS)
If you provide your mobile number and opt in during checkout, we send account and order text messages — including one-time passcodes (OTPs), order confirmations, and shipping and delivery updates. These messages are transactional; we do not send SMS marketing. Consent to receive text messages is not a condition of any purchase. Message frequency varies based on your account and order activity. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance. We do not sell, rent, or share your mobile phone number or your SMS opt-in data with any third parties or affiliates for their marketing purposes. Your mobile information is used solely to deliver the messages you requested and to operate our service.
Security & retention
Data is stored on access-controlled systems and retained only as long as needed for business and legal purposes. To request access or deletion, email support@stacyandchad.com.